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Return Process

Exchanges (if applicable)

Please send it back to the address below and include a note with your order number and email address letting us know if its a return or an exchange.

Equris Clothing
15411 E 48th Ter
Kansas City, MO,64136
United States

 

Please keep your tracking number. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. As long as it's unworn and free of odor there should not be an issue.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.

Refund Policy (if applicable)
We will accept back any item that is within 30 days of purchase and has not been worn and is free of odor, hair, lint, etc. The item must be in new condition.

To complete your return, we require a receipt or proof of purchase.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

The customer is responsible for paying for return or exchange shipping costs.

 

Our Promise To You

Our items are made to order. We oversee each items production and do a quality check before shipping. Once we ship your item, we will update you with tracking information so you can know where your order is every step of the way. If something is not right with your order, or you need an exchange please let us know and we will be happy to help.  If you have any questions, do not hesitate to contact us!